Pay for tokens (no markup), CPU/Memory (trivial), and a 40% platform fee. No per-seat fees, no idle charges. Same pricing in our cloud or your AWS account.
Every agent session runs in its own sandbox and you pay for exactly what it consumes.
Deploys into your AWS VPC. No credentials, code, or LLM calls leave it.
Every agent session runs in its own sandbox and you pay for exactly what it consumes.
Deploys into your AWS VPC. No credentials, code, or LLM calls leave it.
| Per-seat fees | $0 | $0 |
| Tokens | At cost, no markup | Billed by AWS |
| Platform fee | 40% of token cost | 40% of token cost |
| CPU | $0.142 / vCPU-hour | Billed by AWS |
| Memory | $0.024 / GB-hour | Billed by AWS |
| Control plane | Ellipsis cloud | Your AWS VPC |
| Agent sandboxes | Ellipsis cloud | Your AWS VPC |
| Feature set | Full | Full |
Start on Managed SaaS and move to your own AWS account later. Same agents, same configs.
Both offerings run the full platform. No feature gates, no tiers.
You don't need a support package to use Ellipsis. The platform is fully self-serve; these are for enterprises that want a direct line to our team.
| Slack support channel | |||
| Guided onboarding | |||
| Help building custom agents | |||
| Self guided BYOC | |||
| Help wiring BYOK (Anthropic or Bedrock) | |||
| Help with BYOC deployments | — | ||
| Security questionnaires and procurement | — | ||
| Priority feature requests | — | — | |
| First response time | 48 hours | 24 hours | 4 hours |
| Support engineer | Shared | Shared | Named |
Walk through the platform with our team and get your first agents deployed.
Every new organization starts with a one-time $100 credit ($10 for individual accounts). It applies to your usage automatically before anything is billed.
Every agent session runs in its own sandbox, and you pay for exactly what that session consumes: CPU and memory metered by the second (rates above), tokens passed through at Claude's rates with no markup, and a per-session platform fee of 40% of the session's token cost. Nothing runs idle, so nothing bills idle.
No. The full platform is self-serve: install the GitHub app and your whole team is in. Support packages add a direct line to our team and enterprise deployment options on top.
No. There are no per-seat fees. Your entire team can use Ellipsis. You only pay for what your agents do.
We support open source projects case by case. If you maintain one, email team@ellipsis.dev and we can set you up with free usage.
Yes. Set monthly spending caps per team or per repo in the dashboard. Once the cap is reached, agents pause until the next billing cycle.
Yes. Agents are defined as YAML in your repositories, so they are portable by construction: the same configs, skills, and triggers run in either deployment. Schedule a demo and we will help you plan the move.
Yes. The support packages above cover Slack support, Bring Your Own Cloud deployments, guided onboarding, and priority response times. Email team@ellipsis.dev to discuss.